Legal Documents
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Terms of Service
Last updated: July 2025
Welcome to Eusta. By using our platform, you agree to these terms. We provide e-commerce services for home decor and furniture. You must be 18+ to make purchases. Orders are subject to availability. We reserve the right to cancel orders at our discretion. All prices are inclusive of applicable taxes unless stated otherwise.
Privacy Policy
Last updated: July 2025
Eusta collects personal information such as name, email, phone number, and address to process orders and improve services. We do not sell your data to third parties. Data is encrypted at rest and in transit. You may request data deletion at any time by contacting support@eusta.com. Cookies are used for session management and analytics.
Return & Refund Policy
Last updated: July 2025
Products may be returned within 15 days of delivery in original, unused condition with all packaging. Custom-made or personalized items are non-returnable. Refunds are processed within 7 business days of receiving the returned item. Shipping costs for returns are borne by the customer unless the item is defective or incorrect.
Shipping Policy
Last updated: July 2025
We ship across India via registered courier partners. Standard delivery takes 5–7 business days. Express delivery (2–3 days) is available at an additional cost. Free shipping on orders above ₹2,999. Bulk and fragile items may incur additional handling charges. Tracking information is shared via email and SMS upon dispatch.